OBJECTIVE SETTING

&

TIME MANAGEMENT

Anchor 1

Intended audidence :

Course Content :

Duration (in Hours) :

All

Objective setting and time management principles are discussed and explained in detail through interactive case studies. Practical objective setting and time management tips are imparted to participants

COMMUNICATION SKILLS

Intended audidence :

Course Content :

Duration (in Hours) :

All

The program seeks to impart communication skills to participants, emphasizing the importance of listening as a unique skill worth honing through practice.Common mistakes made in day to day communication are touched upon and participants are involved in role play during the session so that they can imbibe key communication principles and apply them to their work life

THE E-MAIL ETTIQUETTES PROGRAM

Intended audidence :

Course Content :

Duration (in Hours) :

All

This program seeks to impart the finer points of email etiquette in the modern world with special emphasis on situations email do's and dont's , principles of behavior associated with email communication and the need to develop command over language.

2.5

NEGOTIATION SKILLS

Intended audidence :

Course Content :

Duration (in Hours) :

Sales, Pre- Sales and Customer Facing Teams

The program imparts negotiation skills to participants enabling them to face prospective clients and existing customers astutely , creating a win-win situation for all stakeholders.

CUSTOMER HANDLING

Intended audidence :

Course Content :

Duration (in Hours) :

Sales, Pre- Sales and Customer Facing Teams

This program seeks to impart customer handling skills to participants with emphasis on communication techniques and methods.